Vendor Retainer & Refund Policy

All vendor booth retainers, deposits, registration fees, and related payments made for participation in the wedding show are non-refundable.

By submitting payment, the vendor understands and agrees that their payment secures their booth space, vendor placement, administrative processing, promotional planning, and event preparation. Once a retainer or registration payment has been submitted, the space is considered reserved and removed from availability for other potential vendors.

Refunds will not be issued for vendor cancellation, schedule conflicts, inability to attend, change of business circumstances, weather-related concerns, lack of sales or leads at the event, or any other reason outside of the event organizer’s sole discretion.

If a vendor is unable to attend after registering, the vendor may contact the event organizer to discuss whether the booth space can be transferred to another approved vendor. Any transfer must be approved in writing by the event organizer and is not guaranteed.

The event organizer reserves the right to make reasonable adjustments to booth placement, event layout, schedule, marketing, and vendor arrangements as needed. These adjustments do not qualify the vendor for a refund.

By completing registration and submitting payment, the vendor acknowledges that they have read, understood, and agreed to this no-refund policy.

Vendor Responsibility, Damages & Liability Policy

By registering as a vendor for the wedding show, the vendor agrees to be responsible for their booth space, display materials, products, equipment, signage, personal property, and any representatives, employees, contractors, or guests associated with their business during the event.

Vendors are responsible for any damage they cause to the venue, event property, rental equipment, tables, linens, flooring, walls, electrical components, fixtures, or any other property provided by the venue or event organizer. Any repair, replacement, cleaning, or damage-related costs caused by the vendor or their representatives may be charged directly to the vendor.

The event organizer, venue, staff, volunteers, sponsors, and affiliated parties are not responsible for lost, stolen, misplaced, or damaged vendor property before, during, or after the event. Vendors are encouraged to secure their belongings and carry appropriate business, liability, and property insurance.

Vendors agree to conduct themselves professionally and safely throughout the event. Vendors are responsible for ensuring that their displays, cords, equipment, signage, samples, décor, and promotional materials do not create hazards or interfere with walkways, neighboring vendors, attendees, venue staff, or event operations.

The event organizer reserves the right to require changes to any booth setup that is deemed unsafe, disruptive, inappropriate, or not in compliance with venue or event guidelines. Failure to comply may result in removal from the event without refund.

The vendor agrees to release and hold harmless the event organizer, venue, staff, volunteers, sponsors, and affiliated parties from any claims, damages, injuries, losses, expenses, or liabilities arising from the vendor’s participation in the wedding show, including but not limited to property damage, personal injury, theft, accidents, vendor negligence, or disputes with attendees or other vendors.

By completing registration, the vendor acknowledges that they have read, understood, and agreed to accept responsibility for their participation, booth space, property, conduct, and any damages or issues caused by the vendor or their representatives.

Vendor Space Exchanges, Transfers & Changes

Vendor registrations, booth spaces, retainers, and related payments are assigned to the approved vendor/business that completed registration. Booth spaces may not be sold, subleased, shared, exchanged, or transferred to another business or individual without prior written approval from the event organizer.

If a registered vendor is unable to attend the wedding show, the vendor may contact the event organizer to request a transfer of their booth space to another approved vendor. All transfer requests are reviewed at the sole discretion of the event organizer and are not guaranteed.

Any replacement vendor must be approved by the event organizer before participating in the event. Approval may depend on vendor category, available space, event layout, category exclusivity, promotional materials already prepared, and whether the replacement vendor is an appropriate fit for the show.

The event organizer reserves the right to deny any exchange, transfer, or substitution request for any reason, including but not limited to duplicate vendor categories, incomplete registration information, failure to meet event requirements, or conflicts with the overall event plan.

Approved transfers or exchanges do not qualify the original vendor for a refund, credit, or reimbursement unless otherwise agreed to in writing by the event organizer.

The event organizer may also make reasonable changes to booth placement, layout, vendor assignments, or event logistics as needed before or during the show. These changes are made to support the overall flow, safety, and success of the event and do not qualify as grounds for a refund.

By registering, the vendor acknowledges that booth exchanges, transfers, substitutions, and placement changes are only allowed with written approval from the event organizer.